Not long ago, J.D.Power announced the results of "2024 Chinese Vehicle Reliability Research (VDS)", showing that the overall PP100 of the industry in 2024 was 190, which was increased by 1909. Three, the design problem PP100 increased by 9.1 compared with the previous year, reaching 84.
J.D.Power General Manager Yang Tao, general manager of the China Automotive Product Division in China, said: "To ensure the launch of the new car, maintaining the high reliability and durability of the product will become a key challenge for future car companies to need to be balanced.The market for market preservation and new car sales ".
J.D.Powers reliability research covers 9 problem categories (body appearance, body interior, driving experience, configuration/control system/instrument board board177 car quality problems in information entertainment systems, air conditioners, seats, power assemblies and driving assistance).The overall reliability is measured by the average number of problems per 100 vehicles (PP100). The lower the score, the better the quality.
"2024 Chinese Vehicle reliability Research (VDS)" shows that information and entertainment systems, seats, and driving assistance are complainedRaising more, rising 5.3 PP100, 2.5 PP100, 1.9 PP100, respectively.The design problem in the information entertainment system (that is, the "Big Color TV") has become the most complained part of the user, including not sensitive to touch screen touch operation, Bluetooth pairing/connection problem, built-in voice, often unsatisfactory instructions, car Wi-Fi pairing/Connected problems and inaccurate car navigation systems.
The average PP100 of the independent brand is 207, and the average PP100 of the mainstream international brands is 193. The gap between the two has reduced 1 PP100 compared with 2023.However, the gap between mainstream international brands in the bodys appearance, configuration/control system/instrument panel and information entertainment system in the bodys appearance, configuration/control system/instrument panel and information entertainment system. Among them, the gap between the appearance of the body has reached 3.5 PP100.
According to the reliability ranking given by J.D.Power, the three brands of Porsche, Land Rover, and BMW in luxury brands are among the best.155, 171, the average PP100 of luxury brands was 177.In the mainstream brands, FAW Toyota, GAC Honda, and Changan Ford are ranked 1-3. The PP100 is 154, 172, and 174, respectively, and the average PP100 of the mainstream brands is 193.Among the independent brands, FAW Hongqi, Chery, and Geely ranked among the top three. The PP100 was 185, 187, and 189, respectively, and the average PP100 of the independent brand was 207.
J.D.Power also pointed out that there are different problems with users with different usage years.Users with a car period of 2-3 years have risen more obvious complaints about the quality of vehicles, an increase of 30.2 PP100 from users who are 1-2 years old.Among them, the type of problem that complains the biggest increase is the type of dynamic assembly; users who hold the car 3-4 years are more in terms of information and entertainment systems.Retaled 4 PP100.
J.D.POWER also gives the best models of various market segments.Among them, compact cars are Toyota Vios/Vios FS, compact high -end cars are Toyota Corolla, and compact luxury cars are Audi A4L.Medium -sized cars are modern Yews, medium -sized cars are Ford Fox, medium -sized high -end cars are Ford Mondeo, medium luxury cars are Mercedes -Benz E -Class ... Of course, this list is lagging behind, because the survey results are based on 2020The real feedback from the 33,317 car owners who bought a car between the month and June 2023, some models have now been discontinued.
This article comes from: Financial Automobile
Author: Liu Hang
