Quick Technology November 14 news, according to reports, is facing a new collective lawsuit, accusing Apples first generation of AirPods Pro, there is a sound problem.
Since the launch of AirPods Pro in October 2019, many users have feedback and frequently encountered abnormal noise such as crackling sounds and quack sounds when using this headset, which seriously affected the hearing experience.
Facing the wide complaints of users, although Apple has tried to solve this problem by software update, it was specially launched in October 2020, but unfortunately, it is a pity that it is.After replacing new headphones, many users still encounter the same sound trouble, and the problem has not been fundamentally solved.
In the lawsuit, consumers have strictly pointed out that Apples potential defects that Apple fails to fully and clearly inform consumers in the sales process, which leads toBuy this product that exists.If Apple can disclose this problem in advance and truthfully, consumers are completely likely to make better choices, such as buying other brands of headphones, or buying AirPods Pro at a more favorable price.
More seriously, Apple vigorously preach the AirPods Pro in advertising to have "excellent sound quality" and "pure and clear sound".It constitutes false publicity under the condition of knowing the sound quality of the product, which seriously damages the legitimate rights and interests of consumers.