【Pacific Science and Technology News】 On November 14, The company encountered the company in the United StatesCollective lawsuit.Three Apple customers have accused Apple on selling AirPods Pro headphones with noise.The lawsuit pointed out that this behavior of Apple violated the California Consumer Protection Law and was suspected of conducting false advertising.
It is understood that the cause of the incident is that the first generation of AirPods Pro was listed in October 2019, consumers began to reflect that the headset was in the headset inCracked sounds, quack, burst, and noise similar to static electricity during use.These problems are especially obvious when the headset moves or vibrates, such as when walking or running.
Apple has tried to solve the above problems through software updates, but did not achieve the expected results.In October 2020, Apple launched the AirPods Pro repair plan, allowing affected users to replace or repair headphones.However, many users say that the replacement new headphones still have the same problem.
In the collective lawsuit, if Apple clearly informs product defects in advance, consumers may not buy AirPods Pro or buy at a lower price.The lawsuit also mentioned that although Apple knew that there was noise in the product, it still emphasized its "excellent sound quality" and "pure, incredible clear sound" in advertising, and was suspected of false publicity.
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