Recently, the Neur and Psychiatric Care Institute of Beijing Century Hospital received oneGrandpa Wangs personal praise letter from the patient was full of gratitude and respect for the medical staff of the guardian.As a retired soldier in his 80s, Grandpa Wang was admitted to the hospital on the evening of October 18 due to sudden cerebral infarction diagnosis.Medical staff takes care of him like a loved one, and is not afraid of dirty or tired. When he attack, the medical staff responded in a timely manner and carefully treated, allowing himEssence
Grandpa Wang was very moved, and wrote a affectionate thank-you letter.
Angel Rites
-The Xiexin Festival wrote to the Department of Department of Department of Department of Department of Department of the Century Hospital
The respectable and cute comrades:
Please allow me to allow meUse the way of letting the letter, talk about the feelings of hospitalization, and express your gratitude and gratitude to you!
I am a retired soldier in her 80s.On the evening of October 18, cerebral infarction, drooling, unclear language, came to the emergency department of your hospital.Dr. Tang Tao who took the consultation made a decision, performed a magnetic examination, and asked me to observe it. Suddenly, our anxiety was lifted.During the hospitalization, I paid attention to observation and found that many methods here are different from other hospitals. There are creativity, innovation, development, effectiveness, and commendable.
First look at the ward, the layout is very scientific, reasonable, and practical.The middle area is the doctors office and nurse station, which are surrounded by 18 single -room wards, which are all open and transparent.Doctors and nurses are facing the ward. The patients every move, a little movement, can see it, what happens, and soon goes to the patient. The patient can see what the doctor and nurse are busy. This is greatly reduced.The psychological distance between doctors and patients has greatly enhanced the affinity and trust between doctors and patients, and formed a face -to -face and affectionate relationship between doctors and patients. Medical staff really became the patron saint of patients all weather ...
In the letter, Grandpa Wang highly praised the medical environment and professional spirit of the neuropathy center and the professional spirit of medical staff.He specifically mentioned the scientific and reasonableness of the layout of the ward, which enabled medical staff to pay attention to the needs of patients at any time. The open and transparent design greatly enhanced the trust between doctors and patients.During his angina pectoris, the nurse Fan Wenjia and the doctor on duty Yin Yuhui responded in a timely manner, and the attending doctor Guo Linjia carefully treated him, allowing him to deeply appreciate the guardian and care of the medical staff.
Grandpa Wang also mentioned the selfless love of the medical staff for the patient, like a loved one, especially for the elderly patients who have been old and have no time to live.The careful care and care of the medical staff made him deeply moved.Grandpa Wang deliberately mentioned his ardent concern to the patient during his inspection."The starting point and end point of the colleagues of the whole science of science are for the patient, and they will serve the patients wholeheartedly." Grandpa Wang admitted: "This is not only her personal will, but also the will of the entire team.At the end of the letter, Grandpa Wang expressed his trust and expectations for the nervous and psychiatric team of Beijing Century Hospital. It is believed that with the joint efforts of the team, the future of the department and hospital will be better.
On September 29, 2024, the General Office of the National Health and Health Commission, the General Office of the Ministry of Education, the General Department of the State Administration of Traditional Chinese Medicine, and the General Department of the State CDC jointly issued medical humanitiesThe action plan (2024-2027) aims to further promote the construction of healthy China, enhance medical humanistic care, improve the communication between doctors and patients, build a harmonious doctor-patient relationship, and help the high-quality development of health and health undertakings.Grandpa Wangs handwriting letter is not only an affirmation of the departments work, but also the inspiration and inspiration of all front -line medical staff, but also a vivid manifestation of the humanistic care spirit between doctors and patients.We will take this as the motivation, continue to adhere to the "patient -centric" service concept, continuously improve the quality of medical services, provide patients with more intimate and professional nursing services, and become the strongest health guardian of patients.
Source: Nervous and Psychiatric Section
Author: Liu Yanxia
Recommended draft: Xiong Lulu
Types: Li Chunhui
Responsible editor: Cao Cuifeng Fan Xiaoye Wei Wei
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